Practical Dispensary Management-Processes & Staff

Processes & Staff


Course Details:



£60 +VAT - non-members

Course Location:


What attendees will learn

This Practical Management tutorial will ensure you have knowledge of risk assessments, why these are carried out and how to perform these assessments. 

You will have a clearer understanding of Controlled Drugs, legislation and record keeping. 

How to document fridge recordings, what to audit and your dispensing process for fridge lines.  

Drug recalls, know your process. 

How home deliveries can benefit your patients and your practice.  

Finally, a basic understanding of HR, your staff & issues that may arise, the process for recording and acting on significant events and near misses. 

Who should attend: Dispensary Managers, Practice Managers, senior Dispensers, Dispensary Leads 

Each session is limited to 12 delegates: Dispensary Managers, Practice Managers, senior Dispensers, Dispensary Leads

Book your training below:

Booking Terms & Conditions

All cancellations must be received in writing or by email. Cancellations of the booking prior to 14 working days of the course date are 100% refundable. Cancellation of bookings less than 14 working days and any non-attendance on the day, without prior notification of the course date are chargeable.

Attendee substitutions, if Dispex is notified, may be made at any time with no additional charge. Details provided at booking must be correct, Dispex takes no responsibility for incorrect information submitted. It is the surgeries responsibility to ensure your PC system allows access to Zoom for your staff before a Dispex tutorial takes place. Dispex Ltd reserves the right at any time to change the date of the course or to cancel it completely, if they deem it necessary for any reason or cause beyond the control of the training provider. If Dispex cancel the course, then an alternative date/course will be offered once. This transfer must be undertaken on the first occasion offered or any payment already received is non-refundable.