February 2026
If you’ve ever wondered what you might be missing on the Dispex WhatsApp group, February’s conversation
gives a perfect snapshot: real-time problem solving, contract clarification, financial protection and peer
support – all in a single morning.
Here’s a flavour of what members have been discussing.
Clawback & Concessions – Protecting Your Margin
The month kicked off with a question many dispensing practices are asking: how does clawback affect
concessionary prices?
Philip Koopowitz clarified:
“Clawback applies to EVERYTHING unfortunately. You will have 11.18% deducted from the basic price or the concession price (whichever is the greatest) for ALL products. Discount abatement (Clawback) is set at 0% for pharmacy for all concession prices.”
For many members, this kind of clarity helps with forecasting, pricing expectations, and avoiding nasty surprises at month end.
Stock Headaches & Expiry Challenges
From surplus Peptac peppermint expiring at the end of February, to 14 units of levosert nearing March expiry, members shared practical questions about minimising loss and staying compliant.
On selling GSL stock to a nursing home, Philip advised:
“As far as I am aware there is nothing stopping you from selling a GSL product to the nursing home (a separate legal entity) as long as you are not selling it directly to your NHS patients”
These are the kinds of everyday operational dilemmas that can cost practices money -unless you have peers to sanity-check decisions with.
Hospital Discharge Surprises
One discharge summary raised eyebrows when it stipulated “foxes glacier mints” for a patient.
Philip’s response:
“Send back to the hospital asking them to clarify and inform them it is not prescribe-able on the NHS. Send a copy to the ICB”
It’s a reminder that the group isn’t just about sharing frustrations – it’s about practical action and protecting your contract position.
Audits, SOPs & Shared Resources
Members also asked for:
- Medicines storage audit templates
- SOPs for giving dexamethasone
- Alternatives to hydromol cream now it’s above tariff
Instead of reinventing the wheel, members tap into collective experience.
Professional Development
There was also a strong recommendation for the Dispensary Manager Mentorship Programme, described
as: “Comprehensive, well-structured, and expertly delivered by Kirstye. Fantastic support and resources
throughout – well worth the investment.”
Why Join the Dispex WhatsApp Group?
In just one month, members received:
- Immediate contract clarification
- Financial protection advice
- Operational problem-solving
- Compliance guidance
- Peer-reviewed reassurance
- Access to shared documents and SOPs
- Recommendations for professional development
Most importantly, they didn’t have to figure it out alone.
If you’re not in the WhatsApp group, you’re missing real-time answers to questions that could affect your
compliance, your income, and your confidence. Click here to login and register.
