The CQC’s new assessment approach: update January 2024

Source: The CQC

Our new assessment framework will apply to providers, local authorities and integrated care systems.

Our ratings and 5 key questions will stay central to our approach. We will continue to use:

  • 5 key questions (safe, effective, caring, responsive and well-led)
  • 4-point ratings scale (outstanding, good, requires improvement and inadequate).

Assessing quality and performance