Information Commissioner’s Office new guidance

Source: CQC update email 31.5.24


The Information Commissioner’s Office (ICO) has published new guidance to support health and social care providers in ensuring that they keep people properly informed about how their personal information is being used and shared.

Transparency and fairness are legal requirements under data protection laws. The ICO have also published a report to share lessons that can be learnt from common security mistakes and recently highlighted the need to ensure that people’s private information is properly protected with a statement highlighting concerns about information breaches relating to people living with HIV. The statement includes helpful “advice for HIV services” that is applicable to all organisations handling confidential health and social care information.

CQC have a memorandum of understanding with the ICO and may work with them where we have serious concerns about the use or security of personal data.  

Click here for the guidance.