Help to Avoid Referred Backs – Guidance From The NHSBSA

NHSBSA Newsletter (Issue 59) 
The latest issue of NHSBSA’s Hints and Tips provides valuable guidance for dispensing GPs, including how to prevent prescriptions from being referred back and proper use of prescriber codes.

“There has been a rise in prescription items being referred back to pharmacy contractors with the codes RB2B and RB6:

  • RB6 means that the prescriber must include the strength, quantity and presentation required on the prescription form for Controlled Drug orders to be processed.
  • RB2B means that the presentation is not present on the prescription, making the order or endorsement incomplete.

If you receive a referred back item using code RB6, the strength, quantity and presentation must be present on the prescription, and for code RB2B – the presentation must be present on the prescription.

The presentation is the pharmaceutical form that was dispensed. For example, this could be tablets, capsules, suspension, solution, vials, syringes or ampules. If you are dispensing a Drug Tariff item, you must endorse the item as it is listed in the Drug Tariff.”

Click here for the source.