Face-to-Face Training


Dispensary Training

Understanding Profitability Course Description


This four hour course will give you the insight to:

  • Why Formulary is essential to profitability
  • Personally Administered Items- how to identify them & the basic VAT knowledge needed in the Dispensary
  • Why stock control is essential to profitability
  • What to look for in controlling your stock and how to implement ideas
  • How to identify avoidable losses
  • How to improve cash flow
  • Where and how to make your buying decisions
  • Smart purchasing and discount schemes
  • Important key skills and knowledge to successfully manage and increase your dispensary income
    (subject to change)

Understanding Profitability: 9am-1pm

Controlled Drugs Course Description

By the end of this four hour course you will have achieved an understanding of:

  • Controlled Drugs legislation & classification
  • Policies & SOP’s
  • The CD Register- how to complete it correctly
  • Correction of errors, ensuring safety & legal requirements
  • Patients returns recording & destruction
  • Dealing with the receipt, supply & destruction
  • CD storage and travelling with CD’s plus prescription writing requirements
  • Process of ordering
  • Requisition & supplier requirements
  • How to identify discrepancies, reporting or whistleblowing
    (subject to change)

Controlled Drugs: 1.30pm-5pm




Date: Thursday, 27th April 2023

Venue: Trehellas House Hotel, Washaway, Bodmin, Cornwall, PL30 3AD

Date: Friday, 28th April 2023

Venue: The Hartnoll Hotel, Bolham Road, Tiverton, EX16 7RA


Date: Thursday, 15th June 2023

Venue: Andel Lodge, 48 Lynn Rd, Tottenhill, King’s Lynn, PE33 0RH



Each session is limited to 20 delegates

Prices: Dispex Members: £249+vat pp      Non-Members: £324+vat pp
PCN or ICB funding could be available, contact your lead to find out
One lunch serving is included per booking