Dispex Training Options

Dispex Core Training Subjects

Online Learner-led training: Bespoke Dispensing

  • DRUM Training
  • Prescription Clerks Training
  • Controlled Drugs
  • PA’s & VAT for Dispensing  Practices
  • Dispensing for New Dispensers and Apprentices
    For course accreditation, descriptions and pricing click here

Online Learner-led training: Business related

  • Leading and Motivating a Team
  • Planning and Allocating Work
  • Stress Management
  • Performance Management
  • Fire Safety Principles
  • Conflict Management
  • Discipline in the Workplace
  • COSHH Risk Assessment
  • Organising and Delegating
  • DSE Risk Assessment


Zoom Tutorials, In-House Training & Private Zoom

  • Controlled Drugs Part 1
  • Controlled Drugs Part 2
  • Drug Tariff & Endorsing
  • DSQS Guidance
  • Managing your Dispensary-Processes and Purchasing
  • Managing your Dispensary Part-Income
  • Dispensary Customer Service
  • SOPs
  • Medical Terminology
  • Profitability in Dispensing Practice – PAs & VAT
  • Profitability – Stock Control & Purchasing
  • Practical Dispensary Management – Role & Responsibilities
  • Practical Dispensary Management – Processes & Staff
    For course descriptions and pricing click here

Training Funding Options

1- PCN Leadership & Management Training Funding

3 Steps to Free Training from Your PCN


1. Identify a leadership & management training requirement.

2. Contact your PCN Lead and provide them with our email training@dispex.net,
we will 
invoice your PCN for payment.

3. You will receive your training access directly from Dispex.

Leadership & Management Package:
£330 per member learner I £480 per non-member

  • PAs & VAT
  • Induction of New Staff
  • Leading and Motivating a Team
  • A Comprehensive Guide to Controlled Drugs
  • Organising and Delegating
  • Performance Management
  • Understanding Leadership

Prices are per learner & include all 7 courses. Prices are inclusive of VAT. All courses must be completed
within 1 year of your enrolment date. For course descriptions click here.


Dispensary Management Profitability Review: In-house visit


  1. Concerned with profitability

Whether you’ve identified areas of concern and need to improve your profitability or you would like to
investigate any potential pitfalls before they arise, we are here to help


  1. Book an in-house visit

Our experienced Consultant can help identify any causes for profit loss and opportunities for increased
profitability. A final written report summarising the outcome is produced following the visit.
Tutor availability & geographic restrictions apply


  1. secure PCN funding

The 2022-23 PCN DES Contract specification outlines a Leadership and management payment of £0.699
multiplied by the PCN Adjusted 
Population. That works out at thousands of pounds per PCN. Make sure
you use this funding otherwise it will be lost. Click here to read in full.

Ensure you provide your PCN team with our email training@dispex.net, we will invoice your PCN for payment.


2- Local Training Hub Funding

(Any training Subject)

Are you aware that your local Training Hub, supported by HEE, has easily accessible funding available for
your training requirements, including those from 

3 Steps to Free Training from your Local Training Hub

Step 1:

  • identify a CPD training need during your appraisals?
  • recognise a ‘near miss’ or dispensing incident to address?
  • increase individual & team knowledge/skills to improve confidence & performance?

Step 2:

Visit the Dispex website and find the Tutorial, Online learning module or on-site training course that would
benefit your team. Alternatively, email 
training@dispex.net for further details.

Step 3:

Find your local Training Hub here  or below & apply for help with funding your Dispex training. Dispex is
already an approved provider for multiple Training Hubs! 
Please note, all hubs operate differently and
approval requirements may vary. 
Watch this HEE video for details.