Source: Pulse
The requirement for GP practices to keep online consultation tools open all day will likely cause a
‘temporary spike’ rather than a ‘sustained increase’ in demand, the BMA has suggested.
As part of the 2025/26 GP contract, practices will be obliged from 1 October to keep their e-consult
software open to patients ‘for the duration of core hours for non-urgent appointment requests,
medication queries and admin requests’.
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