As we are now in the school summer holidays, and following on from our article, Planning for Summer
Holidays and Staff Shortages in Your Dispensary, published on 21st June, now is the perfect time to
revisit some key points and ensure your dispensary is well prepared for this busy period……
Supporting the Team during high-pressure times
When staff are off on annual leave and workloads increase, managing team morale is vital. If the remaining
team members feel stretched or unsupported, it can lead to burnout and mistakes. Regular check-ins with
staff help identify signs of stress early and allow managers to reallocate tasks where necessary.
Recognising the efforts of staff is another simple yet effective way to boost morale. Whether through a quick
t hank-you, providing some delicious snacks, or acknowledging hard work in team meetings. Recognising
individual contributions creates a positive work environment and helps to keep the team motivated during
those busy periods.
With early planning, clear communication, and fair handling of holiday requests, dispensary managers can
maintain a well-staffed team even during peak holiday periods. Cross-training staff, encouraging patient
planning, and offering temporary support where needed ensures that service levels remain high, and staff
wellbeing is prioritised.
Dispex offers practical training and mentoring services to help your team perform at its best throughout the
year. Simply, email training@dispex.net and let us know how we can help!
