What attendees will learn
Part 2 of this Tutorial will give you some important guidance on confidentiality, some effective telephone techniques, the law on data Protection and what the Caldicott principles are.
Also covered are some helpful suggestions on managing complaints appropriately.
Who should attend:
Receptionist in the dispensary & Dispensers
Each session is limited to 12 delegates
[contact-form-7 id=”397″ title=”Training booking form”]
